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Export resolution comments on ESR request task
Export resolution comments on ESR request task
Description of Issue
Can resolution comments on an ESR request task be exported?
Context
Enterprise Service Requests
ESR
Cause
Informational
Resolution
There is currently no functionality to export the resolution comments to Excel
We are working towards having greater access to this data in future versions of ESR as we plan to send task data to Hub
Additional Information
, multiple selections available,
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