Application Entry Audit History displaying incorrect By user Id

Description of Issue

Audit History in Application Entry showing a different User than the actual Cashier that created the payment in Tyler Cashiering.

Application Entry showing wrong audit user.

Context
  • Community Development

  • Permits and Code Enforcement

  • Application Entry

  • Audit History

Cause

Resolution

Development is currently researching the issue.

Current workaround is to use the Receipt Inquiry program to verify the Cashier Clerk who created the payments. Contact Enterprise ERP Community Development Support for further assistance.

Additional Information