Misc Receipt Reference field duplicates to all lines when printing

Description of Issue
  • When entering information into the Ref 1 and Ref 2 fields on the last Revenue line of a Misc. Cash Receipt, that Reference information is being applied to all other lines, despite those Ref fields being blank.

  • Printed Misc. Cash Receipt contains duplicate reference information.

Context
  • Accounts Receivable

  • Payment Entry (arbilinq)

  • Receipt Printing

Cause

Unknown.

Resolution

Development is currently researching this issue.

Additional Information

This only occurs when the Reference fields on the last Revenue line are populated. Any of the Revenue lines above will not duplicate the reference information. 

If Ref 1 and Ref 2 are not available when processing misc. cash receipts, it's because of an Accounts Receivable setting. In order to change this setting, navigate to General Revenues > Accounts Receivable > Setup > Accounts Receivable Settings, and switch into the Payments tab. Click Update and uncheck the box for When Miscellaneous Payments are made, allow the entry of a long description. Click Accept to save changes.