The Pay Period was rejected

Owned by Knowledge Assistant
May 01, 2024
1 min read
Description of Issue

Client was trying to Preview the Payroll export and received the error, The Pay period was rejected , for two of the employees

Context

  • ExecuTime

  • Time & Attendance

  • EERP

Cause

We were able to clear the errors by performing a payroll revert for the two employees that had the error.

Resolution

  1. Login to ExecuTime with Admin Access

  2. Click the Filter Icon and type in the employees name to filter to the specific employee

  3. Click Payroll Functions

  4. Click Revert Payroll

  5. Click Revert

  6. Click Time Balancing

  7. Click Preview Export and view that there is no error

Additional Information