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The Pay Period was rejected
The Pay Period was rejected
Description of Issue
Client was trying to Preview the Payroll export and received the error, The Pay period was rejected , for two of the employees
Context
ExecuTime
Time & Attendance
EERP
Cause
We were able to clear the errors by performing a payroll revert for the two employees that had the error.
Resolution
Login to ExecuTime with Admin Access
Click the Filter Icon and type in the employees name to filter to the specific employee
Click Payroll Functions
Click Revert Payroll
Click Revert
Click Time Balancing
Click Preview Export and view that there is no error
Additional Information
, multiple selections available,
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