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TCM Viewer not showing the document image in center

TCM Viewer not showing the document image in center

Description of Issue

Content Manager HTML5 Viewer Default View pannels not showing like they used to. 

Large attachment image not showing in the TCM viewer

Context
  • TCM

  • Content Manager

  • HTML5 Viewer

  • Paperclip

  • Attachments

Cause

Panels within the viewer likely were changed accidentally. When viewing attachments from the paperclip, which launches the TCM HTML Viewer, each panel can be configured to display a different view.

Resolution

Launch the TCM HTML Viewer by clicking the paperclip or the specific Document Mapping. In this viewer, each informational panel has a down-arrow in the top right-hand corners.

The standard default view is:

  • Top Left: Document List

  • Bottom Left: Related Documents

  • Center: Image Viewer

  • Right: Document Information









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