TCM Viewer not showing the document image in center
- Knowledge Assistant
Owned by Knowledge Assistant
Description of Issue
Content Manager HTML5 Viewer Default View pannels not showing like they used to.Â
Large attachment image not showing in the TCM viewer
Context
TCM
Content Manager
HTML5 Viewer
Paperclip
Attachments
Cause
Panels within the viewer likely were changed accidentally. When viewing attachments from the paperclip, which launches the TCM HTML Viewer, each panel can be configured to display a different view.
Resolution
Launch the TCM HTML Viewer by clicking the paperclip or the specific Document Mapping. In this viewer, each informational panel has a down-arrow in the top right-hand corners.
The standard default view is:
Top Left: Document List
Bottom Left: Related Documents
Center: Image Viewer
Right: Document Information
Additional Information