Retiree appears Active on the 834 Report
Retiree shows as Active on the 834 Report.
Enterprise ERP
EERP
Human Capital Management
Employee Job/Pay Classification
Employee Master
Benefits Administration
Benefits Enrollment
Employee Benefits 834 Export
The Dates tab in Employee Master has an Inactive date defined on the Retiree record.
Navigate to Employee Master
EERP > Human Capital Management > Human Resources > Employee Job/Pay Classification > Employee Master
Search on the Employee
Click Accept
Navigate to the Dates tab
Delete any data from the Inactive or Terminated date fields
Click Accept
Navigate to Employee Benefits 834 Export
EERP > Human Capital Management > Human Resources > Benefits Administration > Benefits Enrollment > Employee Benefits 834 Export
Select Generate
Click Update
Update the Deduction Date Range (i.e. utilize the Coverage Dates to cover the Benefit Year)
Select a generate type of Generate Changes From
Adjust the Start and End Dates used for the generate process
Revert the generate type to Generate All From default
Click Accept
Click Create
Please reach out to EERP Human Resources Support with any additional questions.