Workflow Business Rules - Step 0 has unrelated user name that did not restart workflow

Description of Issue

Workflow step 0 is listed for unrelated user name

Context
  • Accounting Entries

  • Request for Check (RFC)

Cause

Intermittently an unrelated step 0 is displaying on some .net or central transaction's workflow.

Resolution
  • No action needed, complete workflow as needed to move forward with transaction

  • If this can be recreated on demand contact support immediately to recreate with a trace running in secondary Train or Test database.

Additional Information

There is no negative impact to the workflow approval process or journal.  This is an informational workflow step listing.

Step 0 should represent who restarted workflow by updating transaction adjusting criteria that system used to select workflow business rules originally tied to transaction

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