Classification of support case for Business License
- Knowledge Assistant
Owned by Knowledge Assistant
Description of Issue
Which product suite, group, and module to use when creating a case in the online support portal for Business Licenses or Business Taxes issues.
Context
Online Support Portal
Enterprise ERP
Business License
Business Tax
Cause
Informational
Resolution
When creating an online portal case for Business License/Tax support select these options:
Product Suite: Enterprise ERP
Product Group: Enterprise Revenue Management
Product Module: Business License
Additional Information
Business Tax is part of the Business License module and is supported by the Community Development Support Team.