Classification of support case for Business License

Description of Issue

Which product suite, group, and module to use when creating a case in the online support portal for Business Licenses or Business Taxes issues.

Context

Cause

Informational

Resolution

When creating an online portal case for Business License/Tax support select these options:

Product Suite: Enterprise ERP

Product Group: Enterprise Revenue Management

Product Module: Business License

Additional Information

Business Tax is part of the Business License module and is supported by the Community Development Support Team.

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