Looking for a table for support portal categories to be able to duplicate for internal help desk

Description of Issue

Looking for a table of all possible categories when creating a support case via the portal.

Context

Cause

With the rebranding of Tyler products the internal help desk categories for sites may no longer match.

Resolution

The major changes for Enterprise ERP include combining revenues into one category and grouping civic services modules.

Product Group	Modules
Enterprise Financial Management	Core Financial Modules Vendor Access Vendor Self Service
Enterprise Human Resources Management	Payroll and Human Resources Employee Access Employee Self Service
Time & Attendance	Time & Attendance powered by Executime
Enterprise Revenue Management	Cashiering Payments Community Development (Permits/Licenses/Parking Tickets/Stickers) General Billing Tax and Delinquent Processing Resident Access Citizen Self Service
Enterprise Utilities	Utility Billing Utilities Access
Civic Services	Asset Management / MyCivic / Parks & Rec
Analytics & Reporting	Hub (not related to a specific product) Tyler Reporting Services Business Objects / Crystal Reporting
Content Management	Content Management (not related to a specific product)
Forms	Forms (not related to a specific product)
TSM OnPrem	Self-hosted system environment needs (contract based)
TSM SaaS	Tyler hosted system environment needs

Additional Information

Tyler support staff will always route your case to the best team for service.