Energov Receipt Invoice Reference and Description truncated



Description of Issue

When viewing the Invoice Reference 4 in either Receipt Inquiry or Account Inquiry for Energov receipts, only the first 10 digits are displaying.

Misc. Description in Receipts is truncated. 



Context
  • Accounts Receivable

  • Financials General Ledger

  • Enterprise Permitting & Licensing (EPL)

  • Energov

  • Cashiering

  • Miscellaneous

  • Receipt Inquiry

  • Account Inquiry

  • 2019.1 and up



Cause
  • The Miscellaneous Receipt Information for the Invoice or Reference 4 column utilizes the General Ledger Journal Reference 4 value which is limited to 10 characters in the database.

  • The Misc. Description is limited to 30 Characters.



Resolution

Development is currently researching the issue.

The workaround is to limit the Invoice or permit being imported to 10 characters or less to prevent loss of information brought into Enterprise ERP. 



Additional Information