Year End Manager checklist task incorrectly marked as Complete



Description of Issue
  • Accidentally marked tasks from a Year End Manager checklist as 'Complete'

  • Can we reverse the 'Complete' status of a Year End Manager task? 



Context
  • Year End Manager 

  • Checklist

  • Status



Cause
  • Once a task has been marked as 'Complete' this field receives a timestamp, is grayed out, and can no longer be updated



Resolution

Remove the task from the checklist, and then re-add it back in. 

NOTE: Before proceeding, it's recommended to take a screenshot of the existing task to capture information (if it was defined), such as the Due Date, Assigned to, Reminder date, and any comments left on the task. Also make note of which position(s) in the list the tasks were assigned


  1. Navigate to Year End Manager: Financials > General Ledger Menu > End of Period > Fiscal Year End Processing > Year End Manager 

  2. Select the checklist from the year dropdown

  3. Edit Checklist from the ribbon

  4. Select the checkboxes next to any task that was improperly set to 'Completed' status

  5. 'Remove from checklist' link that should now appear towards the top right of the screen

  6. Depending on whether the removed tasks are System Generated, or User Defined, you will now see those tasks listed on the left side of the screen under the appropriate tab

  7. Select the checkboxes next to any task on the left side of the screen you want to add back to the checklist

  8. 'Add to checklist' link that should now appear on screen

  9. Any selected task will now be added to the checklist on the right side of the screen, but they will be listed as the last item(s) on the list

  10. Locate newly added task, hover mouse over them to get the four-way arrow cursor

  11. Drag and drop tasks back to their original position

  12. Return option from ribbon

  13. Re-added tasks will now appear in your checklist and have a 'Not Started' status. The Due Date, Assigned to, Reminder date, Comments, etc. fields will need to be redefined



Additional Information