Master Article - Reverse Accounts Receivable Activity

Description of Issue

Would like a full list of resources for reversing various Accounts Receivable (AR) activity.

Context

Cause

More information about how to reverse Accounts Receivable (AR) activity is needed.

Resolution

General Accounts Receivable Activity:

To reverse a Payment, please see the following guide: Master Article - Reverse Payments
To reverse a Payment Redistribution, please see the following guide: Master Article - Reverse a Payment Redistribution
To reverse a Refund, please see the following guide: How to Reverse a Refund
To reverse a Write-Off, please see the following guide: Reverse Over Short adjustment or Write off Record
To reverse a WAV Adjustment, please see the following guide: Accidentally waived interest and need to reverse the WAV Adjustment
To reverse a Transfer of Overpayment, please see the following guide: How to Reverse Transfer Of Overpayments

Property Tax Billing Activity:

To reverse a Bill or GL Posted Bill Detail Adjustments, please see the following guide: Reverse a Bill Detail Adjustment
To delete or void non-Bill and non-GL posted Abatements, please see the following guide: Void an abatement that has not been Bill or GL posted
To reverse Bill or GL Posted Abatements, please see the following guide: Reverse or Undo Bill Posted and GL Posted Abatements
To reverse a Preliminary Bill Run, please see the following guide: Reverse Preliminary Tax Bill Run

Additional Information

If additional assistance is required, please contact the appropriate Accounts Receivable Support Team: How to determine the correct Accounts Receivable support team to assist with an issue

Knowledge Assistant