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Master Article - Reverse a Payment Redistribution
Master Article - Reverse a Payment Redistribution
Description of Issue
Payment Redistribution(s) need to be reversed.
Context
- Accounts Receivable
- Reverse Payment Redistribution or Redistributions
- General Billing
- Property Tax Billing
- Community Development
- Utility Billing
Cause
Payment Redistribution activity needs to be reversed.
Resolution
Payment Redistribution activity can be reversed 1 by 1 or a whole batch of Payment Redistributions can be reversed.
- To reverse a single Payment Redistribution, please follow the steps outlined here: Reverse Payment Redistribution
- To reverse a whole batch of Payment Redistributions, please follow the steps outlined here: Reverse Payment Redistribution Batch
Additional Information
If additional assistance is required, please contact the appropriate support team based on the category of bills the redistribution activity is for.
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