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Can not get Executime Web Service Connection

Can not get Executime Web Service Connection



Description of Issue

Executime Web Service Connection fails 401 Unauthorized



Context
  • ExecuTime

  • Web Service Connection



Cause

Username is case sensitive



Resolution
  1. Find the username EXECUTIME in Munis (System Administration -> Security -> Passwords, then Search -> username: EXECUTIME)

  2. Copy the case sensitivity of the username exactly

  3. Input the username/password used in Munis for Web Service Username and Web Service Password

  4. Test



Additional Information

Update/Verify password for EXECUTIME in same location (System Administration -> Security -> Passwords, then Search -> username: EXECUTIME)











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