/
Bad configuration prevents application or service to start

Bad configuration prevents application or service to start



Description of Issue
  • No Tyler Menu

  • Programs do not load with one or both of below errors

    • Application or service has been stopped due to fatal error

    • Bad configuration prevents application or service to start

  • Can't access self service applications(s)



Context
  • Enterprise ERP (EERP)

  • Munis

  • Genero Application Service (GAS)

  • Self Service

  • MSS

  • ESS

  • VSS

  • CSS



Cause

Invalid GAS connection or web service handler or Genero license is expired



Resolution

Contact Tyler Systems Management support



Additional Information

MSS may also result in 503 error when trying to access certain web service handlers. The error log will reveal which *wshdlr. Bad configuration... is the error seen when testing the web service (add ?wsdl to the end of the URL).



































Related content

ExecuTime - Genero Service Connectivity Failed
ExecuTime - Genero Service Connectivity Failed
More like this
Failed Deployments from Feb 13 in Tyler Deploy on Save Munis Variables and Update OpenIDConnect.config
Failed Deployments from Feb 13 in Tyler Deploy on Save Munis Variables and Update OpenIDConnect.config
More like this
ESS 500 Internal Server Error - Object Reference Not Set To An Instance Of An Object
ESS 500 Internal Server Error - Object Reference Not Set To An Instance Of An Object
More like this
ESS Hosting Web Service Root URL Request Timed Out
ESS Hosting Web Service Root URL Request Timed Out
More like this
Server error in MSS Application
Server error in MSS Application
More like this
Tyler Hub Server Error in / Application
Tyler Hub Server Error in / Application
More like this