Insurance Update pulling in 0.00 for new employee insurance amount

While running the Insurance Update using Primary Job/Base Pay option, the Employee Insurance Amount is being changed to 0.00. Employees have an active and open-ended Employee Deduction record for code that will be updated. 

• Payroll

• Employee Deductions

• Deduction and Benefit Master

• Insurance Update

• Employee Job/Salary

Employee does not have a valid pay record as of the selection date used in the Insurance Update.

Ex: Their most recent pay record is end dated as of 3/28/23, but the selection date used was 5/19/23. The system has no pay record to look at so it defaults the Insurance Amount to 0.00. 

• Use a selection date that will be included by Employees' most recent pay records.

  • Ex, as above, use selection date of 3/27/23. 

• Manually update the employees who no longer have active Job/Salary records but should have a deduction for insurance.