Error retrieving journal information for vendor XXXXX document XXXX, line X. 100



Description of Issue

During the Output Post process in Invoice Entry, receiving an error stating Error retrieving journal information for vendor XXXXX document XXXX, line X. 100



Context
  • EERP

  • Accounts Payable

  • Invoice Entry



Cause

Invoice in the batch has a $0.00 line



Resolution
  1. Take the Document number listed in the error, and click View Batch

  2. Search through the list for the specified Document Number

  3. Either use the Update button and update the amount on the line, or Delete the invoice to remove it from the batch



Additional Information