Badge task will not send to clocks

Owned by Knowledge Assistant
Jun 21, 2023
1 min read





Description of Issue

While setting up new timeclocks, the badge file task will not go out to the clocks



Context

  • ExecuTime

  • ET

  • Timeclocks

  • Time and Attendance



Cause

No badge IDs were populated on an employee record



Resolution

  1. In ExecuTime, navigate to System Admin > Master File Management > Employee

  2. Select the Edit (Pencil) for an employee (Use ExecuTime Admin if employees have not been assigned badge IDs yet)

  3. Navigate to the Security tab

  4. Enter in a badge ID in the Badge ID field (For ExecuTime Admin you can use a generic badge of 123)

  5. Select Save For Current Pay Period

  6. Navigate to System Admin > Scheduled System Jobs

  7. Select the Run (Box with arrow) for the Timeclock Configuring Job

  8. Wait around 10-15 minutes for the clocks to get their tasks



Additional Information