Clearing Disk Space on a TCM Server

What can I remove on my Content Manager server's drive(s) to free up space?

• Disk Space

• Server Maintenance

• Clearing Disk Space

• TCM server

• Content Manager server

Server drive is running out of disk space

The following folders can be cleared out:

• <drv>:\Program Files\Apache Software Foundation\tomcat_tylercm[env]\logs - Logs when Apache is restarted, something is attached to TCM, etc. Only needed if we are currently troubleshooting Apache issues.

  • We recommend clearing anything older than 30 days

• <drv>:\Program Files\Apache Software Foundation\tomcat_tylercm[env]\HeadDump.hprof 

  • The HeapDump.hprof file is used to diagnose specific problems around the time the file is created. Therefore, it can be safely removed when needed.

• <drv>:\TylerTempBackups - Temporary backups from when work is being done

  • Anything older than 30 days can be removed

• <drv>:\TylerForms\mun[env]\User\FolderMonitor\mun[env]\ProcessedJobs

  • For troubleshooting purposes, we recommend keeping 3-6 months of old files

When clearing unneeded files, it is best to permanently delete them so they do not get sent to the Recycle Bin.

• Hold down the Shift key, then delete the item normally. You can press the Delete key, choose the Delete button from the ribbon, or right-click > then click Delete 

  • Are you sure you want to permanently delete these items? Click Yes

• Alternatively, from the File Explorer ribbon, click the Delete dropdown, then select Permanently Delete

Running out of Disk Space on the Forms Server