How to Reverse Maryland Generate Accounts Receivable

Owned by Knowledge Assistant
Last updated: Jun 21, 2023
1 min read



Description of Issue

To reverse or undo the entire Real Estate Create Accounts Receivable process due to either clerical error or a system failure.



Context

  • MD Property Tax Billing

  • Real Estate

  • Generate Accounts Receivable

  • Create Accounts Receivable



Cause




Resolution

Maryland does not offer standard functionality to reverse the Create Accounts Receivable process.

  • If looking to reverse the Annual bill run, contact Enterprise ERP Tax Support as soon as possible to evaluate whether the process can be undone manually. Bills must be free of Payment and Adjustment activity.

  • If the process must be undone, and Support is unable to manually reverse the process, alternative may be to recover from your most recent nightly backup of Enterprise ERP. This should be considered a last result, as ALL data entered across all Enterprise ERP modules up to the date of the last backup, would be lost and required to be reentered.



Additional Information