How to Reverse New York Generate Accounts Receivable

Owned by Knowledge Assistant
Last updated: Jun 21, 2023
1 min read



Description of Issue

To reverse or undo the entire Real Estate Create Accounts Receivable process due to either clerical error or a system failure.



Context

  • New York Tax Billing

  • Real Estate 

  • Generate Accounts Receivable



Cause




Resolution

 Bills must be free of Payment and Adjustment activity before the Generate Accounts Receivable can be undone.

  • Click the Reverse button within the Generate Accounts Receivable program to void a bill run. This will allow you to regenerate the Bill run afterwards when ready. 

  • Contact Enterprise ERP Tax Support for further assistance if no Reverse button is available. 

  • Alternative may be to recover from your most recent nightly backup of Enterprise ERP. This should be considered a last result, as ALL data entered across all Enterprise ERP modules up to the date of the last backup, would be lost and required to be reentered.



Additional Information

Generate Accounts Receivable Reversal functionality was added to 2021.5 and above for New York.