Cashiering Reports are Missing

Owned by Knowledge Assistant
Jun 21, 2023
1 min read



Description of Issue

Users can't run any Cashiering Reports from Tyler Cashiering. When attempting to run reports in Cashiering, the report fails, and the following message displays briefly: Unable to generate the report with the current criteria

Cashiering logs show the following: Error executing xxxx report. Exception (System.Exception): The item '/Tyler Cashiering/Reports/cashiering_xxxx/CSH Reports/xxxxx' cannot be found. ---> Microsoft.ReportingServices.Diagnostics.Utilities.ItemNotFoundException



Context

  • Tyler Cashiering

  • Reports

  • Munis Reports

  • SSRS



Cause

Cashiering SSRS reports have not been installed on the server



Resolution

Please contact Tyler Systems Management Support or log a case via the Online Support Client Portal



Additional Information