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Exemption Credits abating CPA incorrectly

Exemption Credits abating CPA incorrectly

Owned by Knowledge Assistant
Last updated: Jul 05, 2023 by Moriah Yorkey
Description of Issue

When generating Abatements from the Exemption Credits program, CPA is incorrectly fully abated instead of by a percentage of the initial Exemption.

Context

  • MA Property Tax Billing

  • Exemption Credits

  • Abatement Entry

  • CPA

Cause

Resolution

Development is currently researching the issue. 

No current workaround other than to manually update the abatement record prior to posting to the bill. Contact Enterprise ERP Tax Support for further assistance.

Additional Information

 

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