General Billing Print Statements Error getting bill lines
- Knowledge Assistant
- Moriah Yorkey
Owned by Knowledge Assistant
Description of Issue
When running GB Print Statements, receiving errors for an invoice that is missing detail information:
Error getting bill lines.
NO ROWS PROCESSED BY SQL STATEMENT Error adding bill to temp table on-the-fly calculations.
WARNING: Bill was not found in cache.
Context
General Billing
Print Statements
Invoice Inquiry
Cause
Print Statement is selecting orphan invoices that have no detail.
Resolution
Contact Enterprise ERP Revenue Support for further assistance and next steps.
Additional Information
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