Reverse Preliminary Tax Generate Accounts Receivable

The preliminary tax Generate Accounts Receivable step needs to be reversed. 

• Property Tax Billing 
• Preliminary Tax
• MA Tax 
• NH Tax 
• Generate Accounts Receivable (txrpgnar)

There are many possible causes for this issue. Most commonly, all or some of the bills are incorrect and the process needs to be corrected by reversing and then re-generating. 

1. Prior to reversing the Generate Accounts Receivable, it is necessary and critical that all Accounts Receivable Activity (Receipts or Adjustments) be reversed.
   1. The exception to this rule are adjustments that only changed bill information (like bill dates, owner info, location info, etc.). 
2. Follow the steps in this article to find any receipts that need to be reversed before the Generate AR can be reversed: Find all receipts for an Accounts Receivable Category and Bill Year that have not been reversed
3. Follow the steps in this article to find any adjustments that need to be reversed before the Generate AR can be reversed: Find all Tax adjustments for an Accounts Receivable Category and Bill Year that have not been reversed
4. Use the guides found here to reverse any activity that returns with the above searches: Master Article - Reverse Accounts Receivable Activity
5. When the searches in steps 2 and 3 return no results and all reversals have been posted, proceed with the next steps. 
6. Navigate to the Generate Accounts Receivable Program via the following path: Property Revenues > Property Tax Billing > Region > State > Assessor Processing and Reports > Preliminary Taxes > Generate Accounts Receivable
7. Click Reverse. 
8. Enter the Password (The password is the logged in User ID. This is different than username and not an email. If assistance is needed in determining what the User ID is, please see: Determine a User ID). 
9. Click OK. 
10. Enter the Tax year. 
11. Select the AR category (either 20 - Real Estate, 25 - Personal Property,  or Both). 
12. Enter the Effective Date (This must be the same Effective Date used to generate the bills. Use the following guide to determine this date if it is not known: How to tell what Effective Date was used to generate a tax bill)
13. TAB to update the GL Year/period based on the entered Effective Date if necessary. 
14. Enter a Reason for reversal. This is just informational.
15. Select the batch of bills to reverse. 
16. Click Accept. 
17. Click Reverse. 
18. The program will begin selecting bills.
19. When the select finishes, it will display an Output Window to save the report. 
20. Click Yes or OK to save the report. 
21. A prompt is surfaced: Reverse AR? 
22. Click, Yes, Reverse AR. 
23. When the reversal finishes, the program provides the following prompt: Do you want to completed and post selected batch? 
24. Click Yes. 
25. A message appears: Reverse Successful. 
26. Click OK. 

If additional assistance is required, please contact Northeast Tax Support.