Payment Reversal RVA Error advancing workflow to next step

Owned by Knowledge Assistant
Last updated: Aug 19, 2024
1 min read



Description of Issue

When releasing a Payment Reversal into RVA workflow an error occurs:

  • Error parsing Reversal.

  • Error advancing workflow to next step.



Context

  • Accounts Receivable

  • Payment Reversals

  • Workflow

  • RVA



Cause



Resolution

Development is currently researching the issue.

No current workaround at this time, contact Enterprise ERP Revenue Support for further assistance.



Additional Information