Advanced Search in Bill Inquiry by Location Address

Description of Issue

When searching in Bill Inquiry using Advanced Search, no results return using location or parcel address. 

Context
  • Accounts Receivable

  • General Billing

  • Property Tax Billing

  • Bill Inquiry (arbilinq)

Cause

Information was entered in the incorrect fields in Bill Inquiry during the Advanced Search.

Resolution
  1. Navigate to Bill Inquiry either by searching or via the following the path: General or Property Revenues > Payment Processing> Bill Inquiry 

  2. Click Advanced Search.

  3. Click on the Location Street field and type the Street Name of the Location or Parcel Address. 

  4. Click on the Location Number field and type the Street Number of the Location or Parcel Address. 

  5. Click Accept in the toolbar.

Additional Information

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