Error received when logging into Assets Mobile or Inventory Mobile App - Due to invalid Service Link
- Knowledge Assistant
- Moriah Yorkey
Owned by Knowledge Assistant
Description of Issue
Error received when logging into Assets Mobile or Inventory Mobile App
Unable to authenticate Username or Password. Please try againÂ
Context
Asset MobileÂ
Inventory MobileÂ
Cause
Service Link was not valid
Resolution
Verify the service link is correct
Service Link should be WSDL base URL with the handler at the end of the base url
For example - if troubleshooting Inventory Mobile: https://erp2100.tylerdemo.net/prod/munis/gas/svc/ws/r/mugws/inwshdlrÂ
Additional Information
Refer to Master Article - Error received when logging into Assets Mobile or Inventory Mobile app for other reasons an Unable to authenticate Username or Password is received
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