Print Statements Unpaid Bills Are Displaying As Zero Balance Due With No Aging Data

Owned by Knowledge Assistant
May 02, 2024
1 min read
Description of Issue

GB statements do not reflect the correct balance due for all bills

Context
  • Enterprise ERP
  • General Billing
  • GB
  • Print Statements
  • gbpstmts
  • Migrated Data
Cause

Undetermined

Resolution

Development is researching the issue. Contact Enterprise ERP General Billing & Misc Cash Support for assistance.

As a potential workaround, the Aging Report can be used to generate the aging data for bills migrated from 11.3

Additional Information