An active Payment form already exists with the same combination of Payment Type and Payment Settings

Description of Issue

When creating a Miscellaneous Form in Enterprise Payments, the form is unable to Save. The error states: There was an error saving your form. An active payment form already exists with the same combination of payment type and payment settings.

Context
  • EERP

  • Enterprise ERP

  • CSS

  • Citizen Self Service

  • Munis

  • Payments

  • Enterprise Payments

  • Miscellaneous Form

  • Misc Forms

Cause

This is by design. While two forms can have the same Payment Setting and a different Payment Type, and two forms can have the same Payment Type and a different Payment Setting, they cannot have both in common for reporting reasons. 

Resolution

Change either the Payment Setting or Payment Type field to a different selection to proceed and Save. 

Additional Information

How to add more Payment Types into Enterprise Payments:

  1. In EERP, Navigate to General Revenue > Accounts Receivable > Accounts Receivable Charge Codes.

  2. Add to create a new Charge code.

  3. Enter current fiscal year as the Year. Enter Code as desired. 

  4. Set Billing Category to 02 - Misc Cash Receipts

  5. Enter Name, AR Code, and Description 1 as desired. 

    1. The Description 1 field is what will appear in the Misc Form as the Payment Type name. 

  6. Set Calculation Code to 5. 

  7. Enable Use for external system.

  8. In the Accounts tab, set ledger accounts for this charge code. 

  9. Adjust any other settings as desired. Click Accept to Save.