Checking the version of Rabbit in Tyler Deploy

Owned by Knowledge Assistant
Last updated: May 11, 2024
1 min read
Description of Issue

How do I check what version of Rabbit is on my Time and Attendance server?

Context

  • Time and Attendance

  • TA

  • Tyler Workflow 

  • RabbitMQ

  • Compatibility

Cause

Rabbit is not listed as an installed product or in the site report on Tyler Deploy.

Resolution

  1. Log into Tyler Deploy

  2. Pull up the tenant

  3. Navigate to the Installation Log for Tyler Workflow

  4. Click on the Magnifying Glass over a document icon to open the Log

    1. Scroll down to Step 22: Install RabbitMQ 

    2. Expand this section

      1. It will state "RabbitMQ is version X.X.XX"

Additional Information

Please contact our EERP Tyler Systems Management (TSM) support division if you do not have access to Tyler Deploy.