Order of Product Upgrades in Tyler Deploy

Description of Issue

What order do I upgrade products in Tyler Deploy?

Context
  • Tyler Deploy

  • Product Upgrade

Cause

Informational

Resolution

This section offers information on the order products should be configured and deployed. Many products refer to each other, either to populate variables and/or to take steps at time of deployment. 

Order

Product(s)

Refers To

1

Tyler Omnibar


2

  • Tyler Hub

  • Tyler Search Service

  • Cubes Connection Service

Enterprise ERP*

Tyler Hub

3

Ready Forms

Tyler Omnibar

Tyler Hub

4

  • Enterprise ERP

    • ERP Portal

    • ESS (if owned)

    • CSS (if owned)

    • VSS (if owned)

    • Mobile (if external web server exists)


5

*Tyler Content Manager

Tomcat

Tomcat

Tyler Content Manager

6

Tyler Cashiering Server


7

Tyler 311


8

Tyler Parks and Rec (TPAR)


9

Tyler Workflow


10

Time and Attendance


11

API


*Note: Tomcat and TCM are listed after Enterprise ERP and other other products in this list, but these products are not dependent on the others. You can deploy them before, after, or alongside EERP. The same can be said for Time and Attendance - to deploy Time and Attendance you just need to  deploy Tyler Workflow first. 

Additional Information

Please review the Master Article - Tyler Deploy for all related questions, to add a user please review How to Add a User to Tyler Deploy. Also, please familiarize yourself with How to Run or Schedule an Update in Tyler Deploy for a Product and Tyler Product Compatibility Matrix before updating products.