AWS TSRB rsUnhandledHttpApplicationError message

Description of Issue

When navigating to client's AWS TSRB URL error immediately populates:

"The report server encountered an unhandled exception in HttpApplication. (rsUnhandledHttpApplicationError) Get Online Help
Exception of type 'System.Web.HttpUnhandledException' was thrown.
Login failed"

Context
  • Amazon Web Services (AWS)
  • EERP (Munis)
  • SQL Server Reporting Services (SSRS)
  • Tyler Reporting Services Builder (TRSB)
  • Deploy
Cause

SSRS tenant missing for client.

Resolution

Please create a case with TSM Support for further assistance in the Support Portal