How to Reverse Transfer Of Overpayments

Reversing a Transfer of Overpayment did not work

Reversing a Transfer of Overpayment left a record unbalanced

• Munis
• Accounts Receivable
• Transfer of Overpayments
• Payment Batch Reversals

In this scenario there may be some missing education or knowledge when it comes to reversing Transfer of Overpayments. When a Transfer of Overpayment is created, whether posted or unposted this program creates a Transfer From and a Transfer To receipt record. Therefore, when performing a reversal of an existing Transfer of Overpayment both the Transfer From and Transfer To records must be reversed to complete a Transfer of Overpayment Reversal correctly. 

Best practice to reverse these Transfers correctly is to use the Payment Batch Reversals Program. 

1. Navigate to General Revenues>Payment Processing>Payment Batch Reversals. 
2. Click Define.
3. Add the batch number of the Transfer From Receipt. 
4. Choose Receipt, Transfer From Bill as the Content Type.
5. From here Munis will determine if the targeted batch is posted or unposted, letting the user know that if the batch was not posted it would create new reversal receipts within the existing batch or if posted Munis will now create a new batch with the reversal receipts. 
6. Choose a Reason. 
7. Output Release the Payment Batch Reversal. 
8. Use Payments Journal to post the existing batch or post the new batch to create a General Ledger entry. 

Any further issues or if there are any errors encountered during the above procedure, please contact Munis Support.