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How to update Bill Header Customer Number
How to update Bill Header Customer Number
Description of Issue
Need to change the Bill Header to correct CID
Context
Bill Adjustment
Bill Header Adjustment
UBCIS
Cause
A Bill has the incorrect Customer number and needs to be corrected.
Resolution
In the Tyler Menu navigate to Property Revenues >Utility Billing >Bill Processing >Bill Adjustments
Search for the Bill, click Accept.
Click on Bill Header.
Click Update and to change the Customer Number field.
Click Accept.
Note: Only the Customer numbers that are on the account will be able to be selected for the Customer Number for the bill.
Additional Information
, multiple selections available,
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