How to update Bill Header Customer Number

Need to change the Bill Header to correct CID

• Bill Adjustment 

• Bill Header Adjustment 

• UBCIS

A Bill has the incorrect Customer number and needs to be corrected.

In the Tyler Menu navigate to Property Revenues >Utility Billing >Bill Processing >Bill Adjustments

1. Search for the Bill, click Accept.

2. Click on Bill Header.

3. Click Update and to change the Customer Number field.

4. Click Accept.

Note: Only the Customer numbers that are on the account will be able to be selected for the Customer Number for the bill.