New York Town Update for June Error Creating Receipt

Description of Issue

When processing the June file, the Town Update fails to finish with the following error:

  • Error creating receipt

  • Error paying line.

  • No lines are available to apply overpayment towards. Allocation failed.

Context
  • NY Property Tax Billing

  • Town Update

  • June file

  • Accounts Receivable

  • Receipts

  • Bill Inquiry

  • Suffolk County, NY

Cause

Town Update cannot apply Payments to bill that contain a Special Condition Code that prevents Payments, unless the User has Override Permissions to apply the Payment. 

Resolution

Verify that the User's AR Role has permissions to Override Special Conditions Preventing Payments.  

Contact Enterprise ERP Tax Support for further assistance.

Additional Information

Â