Employees are able to Remove Primary or Alternate Email in ESS or Employee Access Causing issues with Advice Delivery

We ran into a situation when printing checks and advices in payroll using Enterprise Forms (ReadyForms) where an employee was able to remove their Alternate Email address in ESS, which then removed it from Employee Master. The employee has an Advice Delivery of Alternate Email Only, so when printing the Advices, we got an error. How do we prevent this in the future?

Email option EmployeeEmail is empty

• Payroll
• ESS
• Employee Access
• Employee Master
• Payroll Start and Status
• Print Payroll Checks/Advices

There is no way to have ESS or Employee Access query Advice Delivery within Employee Master when allowing Emails to be updated. Options:

1. Within ESS, there is an option under Administration settings that controls if employees can update their Emails. This will force the employees to reach out to get the emails changed, which will prevent any issues with Advice Delivery. 
   1. Log into ESS as Admin. 
   2. Click Home.
   3. Click Administration.
   4. Click Employee Administration.
   5. Click Application Administration. 
   6. Navigate to the bottom under Employee Information. 
   7. Next to the Email option, click the drop down (if currently set to Enabled-Full Access) and select the applicable option (Enabled-Inquiry Only or Disabled).
   8. Click Update. 
   9. Within Employee Access, the setting will be specific to both Alternate Email or Primary Email options. 
   10. Use Updating Employee Email Addresses to manually update the Email address within Employee Master. 
2. Setup an Employee Initiated Personnel Action.
   1. Create a Personnel Action that will trigger a pending Action on the Email change. 
   2. This will ensure the email has to be approved within EERP which would catch any email changes that could impact an email Advice Delivery. 
      1. See Personnel Action Setup documentation below. 

Enterprise ERP Personnel Actions Setup Version 2021