Time and Attendance Unreachable Due to Locked Database

Client reported that the instance of Time and Attendance gave a 404 Not Found Error. This is when attempting to reach the application.

DB Update/Create Failed; nested exception is liquibase.exception.LockException: Could not acquire change log lock.  Currently locked by ...

• Time and Attendance

• SQL

• Database

• Lock

• SSMS

• Script

Error tends to happen when an upgrade fails.

Please contact Time & Attendance Support or log a case via the Online Support Client Portal and reference this article.