Event notification SRC ROR is not sending

Owned by Knowledge Assistant
Last updated: Sept 10, 2024
1 min read
Description of Issue

Event notification SRC/ROR is not being sent when converting a service request

Context
  • Enterprise Asset Management
  • EAM
Cause

Defect

Resolution

Resolved with tickets listed in Event notifications using the ROR role produce errors in EAM

Workaround:  There is currently no workaround for this issue. If you need additional assistance or to create a support case to track the issue, please contact Enterprise ERP Assets and Civic Support.

Additional Information