No Tyler Menu - External System Is Disabled Error

Owned by Knowledge Assistant
Sept 09, 2024
1 min read
Description of Issue

No users are able to load the Tyler Menu for EERP after logging in Hub. the cards show the following error:  External system is disabled. Please contact your administrator

Context

  • Enterprise ERP ( Munis)

  • Hub

  • Tyler Menu

  • Cards

Cause

The Enterprise ERP settings are missing, disabled or incorrect in the Hub External Systems settings.

Additional Information

Please contact Tyler Systems Management Support or log a case via the Online Support Client Portal