Expense Claim Cash Advance is missing after conversion

An estimated expense claim was issued with a cash advance for one of our employees, and we noticed that after conversion, the cash advance is not showing up in Payroll or Accounts Payable. 

• EERP

• Financials 

• Employee Expense

• Expense Claim - Cash Advance

An issue may have occurred during conversion or the cash advance record may have been deleted from proof erroneously.

Please contact Munis ERP Financial Purchasing Support

To definitively confirm that the cash advance payment is gone, navigate to the Financials > Employee Expense > Expense Claims program and search on the original claim. From here, confirm that the expense claim has a cash advance on it by reviewing the per diem and unit expenses. Also, while here, confirm that the status of the claim is properly showing as status 10 or above (indicating that it was indeed converted). Lastly, click the Payments tab and scan down to the Cash Advance field. There should be a document number and/or a manila folder that you can drill into, that shows information for the cash advance record if it exists. If the field is blank and the manila folder is gray, then the record is gone.