How to Update an Incident Invoice Message

Description of Issue

Context

EERP
General Billing
Incidents
Invoice Entry

Cause

Client was trying to update the Invoice message though the Incident Module

Resolution

After the Incidents has been created, use the Generate Invoice tab Option, the Invoice will now be available in the Invoice entry where it can be updated before posting.

Additional Information

For more information see How to Add a General Billing Incident.