New York Bill Print incorrectly including Paid Penalty into the Bill Due Amounts

Description of Issue

When exporting the NY Bill Print, the Installment Bill Amount Due positions in the export file are including on-the-fly Penalty that have already been paid in full. 

Context
  • NY Property Tax Billing

  • Bill Print

  • Accounts Receivable

  • Bill Inquiry

Cause

Resolution

Development is currently researching the issue.

No current workaround at this time. Contact Enterprise ERP Tax Support for further assistance.

Additional Information