Missing Employees In Time Approval Employee Drop Down

Description of Issue

Supervisor is unable to locate their employees in the Time Approval drop down when approving timecards.

Context
  • 2018 version

  • Security & Permissions

  • Approvals

Cause

The incorrect role was assigned on the users profile. 

Resolution

To resolve this issue the users role needs to changed on their profile to the appropriate role.

Where to locate a users role on their profile

  1. Navigate to System Admin

  2. Select Master File Profile

  3. Select the pencil for the Supervisor in question

  4. Select the Security Tab

  5. Select the Permission Role drop down 

  6. Select the appropriate role

  7. Select Save

Additional Information