Time not populating on timesheet

Client reported that users were clocking in and out but no time was being recorded.

• Time & Attendance

• ExecuTime

• Clock in/out

• Timesheet

The issue was the clock in/out code they were using was incorrectly set as a "Hours Request" code which put it in a pending status and was awaiting approval before time would populate. Unchecking this option resolved the issue.

1. Login to Time & Attendance with Admin Access

2. Click System Admin

3. Click Master File Management

4. Click Pay Codes

5. Click the Edit Pencil Icon for the employees clock in/out code

6. Uncheck Hours Request

7. Click Save

8. Verify time now populates on timecard