Unable to select Correspondence Type in Print Tax Bills Statement Selective Print

Description of Issue

Cannot use ReadyForms template designed to use the Property Statements Correspondence Type in Selective Print within the Print Tax Bills/Statements program

Context
  • Enterprise ERP

  • Property Tax Billing

  • Print Tax Bills/Statements

  • Selective Print

  • ReadyForms

Cause

Resolution

Development is currently researching the issue.

Current workaround is to use the Mass Print or City Print options, which allow the user to choose another Correspondence Type from the drop down menu, while also allowing the user to select only one bill at a time if needed. This can be done by entering the desired bill number in the two fields next to the word Bill (selecting a range of bill X to bill X, thus selecting only bill X). Contact Enterprise ERP Tax Support for further assistance.

Additional Information