Purchase Order Change Order will not load

Owned by Knowledge Assistant
Sept 04, 2024
1 min read
Description of Issue

We have a change order that is not loading. We are able to search the original, but when we move to the change order, we are unable to load. The Change Order will spin without error.

Context

  • Purchase Order

  • Purchase Order Change Order

  • General Description

Cause

Your general description has a special character that is causing change order to not load. Please check to see if there is ther following in the General Description:" | " 

Resolution

Please reach out to EERP Purchasing Support to assist. We have created MUN-443369 to assist with the defect. This is something that will have to be corrected through your Database.

Additional Information

Please avoid special characters in the description field. This can cause errors in your system. If you are able to avoid them, this will be helpful to avoid issues from occurring.Â