Month End Manager Has Unposted AR Payments

In Month End Manager, the month will not close due to Open/Unposted Journals

• Enterprise ERP

• Financials

• General Billing

• Accounts Receivable 

• Payment Entry

• Month End Manager

Accounts Receivable Payments remain open and will need to be Output-Rel or Posted in order to clear the error

To view open AR Payments in Month End Manager: 

1. Navigate to the row of Unposted Journals

2. Click on the Number for the corresponding Period

3. Click AR Payments to view any open batches

After locating the AR Payment Batch Numbers:

1. Navigate to General Revenues > Payment Processing > Payment Journals

2. Click Search

3. Enter in Batch Number 

4. Click Accept

5. Click Batches

   1. If batch is in Released status, make sure the batch is checked off and Output/Post

   2. If batch is in Unreleased status, Navigate to Payment Entry

      1. In payment Entry, click Browse

      2. Locate the batch 

      3. Either Delete or Post the batch in need

6. Navigate back to Month End Manager and continue with posting End Of Month

Please contact Accounts Receivable Support for further assistance.