Failure sending mail error in SSRS subscriptions

Owned by Knowledge Assistant
Jul 19, 2024
1 min read
Description of Issue

SSRS email subscriptions fail with error -  Failure sending mail: One or more errors occurred.

Context

  • Tyler Reporting Services

  • SSRS Reports

  • SMTP

  • Email Subscriptions

  • SaaS hosted clients in AWS

Cause

SMTP server required authentication which is not enabled by SSRS by default.

Resolution

Please reach out to EERP Reporting Services Support team as the config file needs to be manually modified on the server.

Additional Information