Over Short Adjustment leaving balance on bill
Description of Issue
Bills were written off but are still showing a balance
Context
Accounts Receivable
Property Tax
North Carolina
Cause
Write-offs are failing to properly handle bill balances that include a discount amount and are leaving behind a balance due that is related to the original discountÂ
Resolution
Over/Short Adjustment can be run a second time to remove the remaining balance
Please contact the EERP Tax Support team for additional assistance
Additional Information